Consulting Overview

Memex consultants have extensive experience in delivering customized solutions for the intelligence communities within the law enforcement, government, regulatory, national security and commercial sectors – helping them combat terrorism, crime and fraud.

When you work with Memex you get a solution which exceeds expectations.  We leverage your organizational and industry knowledge with our experience building and implementing intelligence, fraud-detection, and overall threat-management (physical and/or revenue-related) solutions.

We treat every customer as unique, with individual rules and challenges, and define systems that meet your current needs and are sustainable in the future, as your organization evolves and threats become more sophisticated.

Most organizations know they need to use intelligence more effectively – to achieve efficiency gains and build competitive advantage – however many are uncertain of the first steps. This is where Memex can assist you.  We leverage and adapt our existing experience to the unique challenges your organization faces, asking the right questions to lead us to the right solution.  We enable you to think outside the box, and know what is possible.  We will work alongside you to develop and refine your vision, and produce a clear roadmap for its achievement.

Our implementation plan, which aims to provide you with the right solution at the least possible risk, utilizes our proprietary SureStart methodology.  SureStart emphasizes frequent communication and feedback to facilitate understanding and knowledge transfer from customer to Memex, and Memex back to the customer.

Memex’s technology is configured to the precise needs of your environment.  We play a key role in installing and configuring our software. Our consultants will work closely with you to complete prototyping, training, and testing so the software is correctly implemented. They will also assist in defining and implementing a communications plan to support the rapid adoption of Memex internally – which is vital for the achievement of ROI.  Once delivered, the Memex Professional Services team transitions to the Memex Support team and your dedicated Customer Satisfaction representative for long-term support.