Usability Capability
Today’s organizations are suffering from information overload, and constantly being asked to do more with less. This has led to the development and deployment of many new business processes and applications, but the adoption rate of these changes remains a challenge and is often linked to the ease-of-use of the solution. Usability is a critical element of any IT system. If the user is not at the forefront of system design, training requirements can be high, users will not assume ownership of the system and Return on Investment will not be maximized.
Intelligent User Interface – Putting the User at the Core
Memex technology adapts to the user’s workflow, as opposed to restricting the user to work the way the system compels it to. An easy to use, intuitive and flexible user interface is central to our success. It enhances the way users work, allowing them to do a better job. Memex’ role-based solutions aid the delivery of the right information to the right person at the right time.
Key Benefits Are:
- The user is at the forefront of system design, thus increasing users’ commitment to the solution and the adoption rate
- System designed by industry professionals for industry professionals increases the relevance and desirability of the application
- A role-based system that streamlines information by user type, from basic user to analyst, thus leveraging the complete manpower of an organization
- Productivity improvements and efficiencies through reduced key-strokes and need to “search” for the right function.
- Information delivery is relevant and timely, facilitating more rapid, impactful decisions
- Minimal training requirements (approximately 3 days), saving time and money, and enhancing overall ROI
Memex Key Usability Features:
Single click information access |
Common starting point from customisable user portal places key tasks a single-click away from login. |
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Light version for basic users |
'Lite' interface option to reduce application to absolute minimum needed for most users. Simple interface to reduce training needs. |
Configurability and customization |
Built-for-task, intuitive interfaces designed with customers to make tasks fast and accurate (Link Manager, Crime chooser, Structured query). Highly configurable dynamic forms and interface |
Omission of redundant information |
Automatic removal from the interface of all operations a user is unable to perform reduces frustration and questions. |
Interactive Business Assistance |
Entered or viewed data is assessed according to business criteria and against existing data and advice offered to the user through the Advice Engine. For example advising users that the individual with whom they are interacting has been involved previously with the organization or the situation requires some additional, non standard actions. |
Software standards |
Advanced navigation capabilities with a modern look and feel Standards compliant interface |
News
Memex compliant with RISS
Memex RISS Compliance Enables Agencies To Share Select Intelligence Data With Other Regional Information-Sharing System Members Federally Funded Riss Program Supports Regional Law Enforcement Efforts.Article
Fusion Centre mandate
A time to pause and reflect on the state of fusion centers, whose numbers have grown to around 70 in the U.S.
