Workflow and Tasking Capability
Organizations need information management systems which go far beyond record management and database storage, helping them to utilize information once it has been recorded. It is sensless having great information recorded and stored if it cannot be managed in a way to facilitate workflow and tasking. Many organizations are time stretched and resource poor. Any system which facilitates workflow and tasking improves effectiveness and efficiency.
You need an information management solution which:
- Automates tasks where possible
- Allows information to be customized and streamed to the right people
- Creates new actions based on changes in information
- Sends information proactively to you, just at the right time
- Informs the right people of new information and actions
The Memex workflow and task solution is a world class information management system. A role-based system, it allows each user to see only information relevant to their individual role and responsibility, avoiding information overload and streamlining workflow. Information security can be set up to support this.
Key features of Memex’ Workflow and Tasking capability:
Configurable workflow queues |
Based on a large range of document criteria and managed on the first screen (home page) of the application. |
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Automated background searching |
Memex supports the automated searching of organizational databases and provides immediate alerts and notifications when new information is received on individuals or events of marked interest. |
Task routing |
Ability to route and document to any user in many different ways - tasks are pushed to the user. Escalation routes for overdue tasks. |
Task notification |
Notification of new tasks and queue changes via application, email or interface to external paging. |
Task definition |
Complete control over task definition - who can raise, route, modify and complete. |
Configurability |
Flexibility to configure look and feel of workflow. |
Integration |
Integrated tasking and briefing. Dynamic form workflow interaction. |
Auditing |
Fully audited process flow. |
Intelligent tasking |
Guided record matching and linking. |
