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Posts from Steve Serrao

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  • 10 Years On – Pausing to Remember 9/11

    Submitted by Steve Serrao on Fri, 2011-07-29 16:14

    As the 10-year mark since the attacks of September 11 approaches, the images I saw from my house across the Hudson River still are fresh in my mind. It was a defining moment for our country. The event took friends from us too soon, changed our ideas of safety, changed our understanding of the vulnerabilities in our systems, and had a profound impact on all of us, both as individuals and together as a country. As we approach the 10-year commemorative,we pause to reflect the journey 10 years on.

  • Social Media Digital Fingerprints – The Do’s and Don’ts

    Submitted by Steve Serrao on Mon, 2011-07-25 16:12

    A prominent New York Congressman has certainly learned that social media can make a transgression nationally embarrassing. It’s a lesson for law enforcement organizations – not because we’re likely to post scandalous pictures, but rather because social media posts are often viewed more widely than users would prefer.

  • Intelligence Analysts Relying More On Open Source Data

    Submitted by Steve Serrao on Fri, 2010-05-21 09:39

  • Intelligence Analysis Needs Priority

    Submitted by Steve Serrao on Mon, 2010-05-10 16:02

    Having visited and worked in many fusion centers across the nation, I often wonder how much attention is given to a basic question: Are we conducting analysis or not?

    The answer to this question varies widely, partly dependent on whether the fusion center’s goal is to provide strategic-intelligence analysis or rather serve as a tactical operational data-sharing operation.

  • Taking The Pulse Of Informant Lifecycle Management

    Submitted by Steve Serrao on Tue, 2010-02-23 12:56

    One of the most difficult tasks in law enforcement is figuring out a comprehensive approach to what I call “informant lifecycle management.” You hear such terms as “performance lifecycle management” and “product lifecycle management” in the information technology arena, but I think this approach can be used in law enforcement, too – especially since technology can play an important part in the success of confidential informant management.

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