By its very nature, social media is huge, raw and anarchic. No wonder some are bewildered by it and would rather run away than try to understand it.
Individuals can get away with ignoring it – especially those of a certain age. But governments and law enforcement organisations certainly cannot – as recent events in some Arab countries and elsewhere have shown. That’s why it was so wrong when, in the summer during the UK riots,there were discussions about shutting down social network sites.