Posts in Category - social media

social media

How Social Media Analytics Can Help Win the Battle for Public Security

The riots of August 2011 have acted as a wake-up call to the police in terms of the way they use social media. It hasbeen widely acknowledged that gangs of rioters successfully used social media and other forms of digital communication, such as BlackBerry Messenger, to plan and coordinate widespread looting and street crime.


Social Media – Problem or Solution?

By its very nature, social media is huge, raw and anarchic. No wonder some are bewildered by it and would rather run away than try to understand it.

Individuals can get away with ignoring it – especially those of a certain age. But governments and law enforcement organisations certainly cannot – as recent events in some Arab countries and elsewhere have shown. That’s why it was so wrong when, in the summer during the UK riots,there were discussions about shutting down social network sites.