Useability

Today’s organisations are suffering from information overload, and constantly being asked to do more with less.  Having to get to grips with a new IT system, and change the way they work, is the last thing they need.  Usability, then, is a critical element of any IT system.  If the user is not at the forefront of system design, training requirements can be high, users don’t take ownership of the system and Return on Investment is not fully realised.

Intelligent user interface – putting the user at the core

With Memex, the technology adapts to the way you work, and not the other way round.  An easy to use, intuitive and flexible user interface is central to our success. It enhances the way you work, allowing you to do a better job.  Getting round information overload, the role-based system makes sure each user is delivered the information they need for their job, exactly when they need it.

Key benefits are:

  • The user is at the forefront of system interface design
  • System designed by law enforcement professionals for law enforcement professionals
  • A role-based system, streamlining information by user type, from basic user to analyst
  • Time savings from main activities being only a single click away.
  • Information delivery is relevant and timely
  • Minimum training requirements, saving time and money, and enhancing overall ROI

Memex key usability features:

Single click information access

Common starting point from customisable user portal to put key tasks single-click away from login.

Light version for basic users

'Lite' interface option to reduce application to absolute minimum needed for most users.

Configurability and customisation

Built-for-task interfaces designed with customers to make tasks fast and accurate (Link Manager, Crime chooser, Structured query).

Highly configurable dynamic forms and interface

Deletion of redundant information

Automatic removal from the interface of all operations a user is unable to perform.

Interactive Business Assistance

Entered or viewed data is assessed according to business criteria and against existing data and advice offered to the user through the Advice Engine. For example advising them the 'customer' they are dealing with is a frequent customer or the situation requires some additional actions.

Software standards

Modern windows look-and-feel

Standards compliant interface

 

Work with Memex

 

Whitepaper

Future of Fused Intelligence

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