Workflow & Tasking
Organisations need information management systems which go far beyond record management and database storage, helping them to utilise information once it has been recorded. It is no good having great information recorded and stored if it is not managed in such a way as to facilitate workflow and tasking. Many organisations are time stretched and resource poor. Any system which facilitates workflow and tasking improves effectiveness and efficiency.
You need an information management solution which:
- Automates tasks where possible
- Allows information to be customised and streamed to the right people
- Creates new actions based on changes in information
- Sends information proactively to you, just at the right time
- Informs the right people of new information and actions
The Memex workflow and task solution is a world class information management system. A role-based system, it allows each user to see only information relevant to their individual role and responsibility, avoiding information overload and streamlining workflow. Information security can be set up to support this.
Key features of Memex’ Workflow and Tasking capability:
Automated background searching |
Memex supports the automated searching of organisational databases and provides immediate alerts and notifications when new information is received on individuals or events of marked interest. |
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Task routing |
Ability to route and document to any user in any way - tasks pushed to user. |
Task notification |
Notification of new tasks and queue changes via Email, Application or interface to external paging. |
Task definition |
Complete control over task definition - who can raise, route, modify and complete. |
Configurability |
Flexibility to configure look and feel of workflow. |
Integration |
Integratedtasking and briefing. Dynamic form workflow interaction. |
Auditing |
Fully audited process flow. |
Intelligent tasking |
Guided record matching and linking. |
